ProServ PMO Advisors
PMO consulting for software & services firms
Stop losing margin after the sale.
Free work, underscoped SOWs, late client tasks and go-lives that slip. We build your PMO and install an automated Hub that catches every leak the day it happens.
Free leak score
How often does this happen?
Tap one for each. Your score updates live.
How we plug each leak
Every leak gets a rule and an owner.
In the Hub, each leak shows up the day it happens, not in your year-end numbers.
Free work
Extras promised that never become a change order.
Fix: Asked for on a call or in an email, every extra gets logged and priced. Nothing is done for free without a yes.
Underscoping
The SOW is smaller than the real work.
Fix: The SOW and sales notes are checked for gaps before kickoff, not after.
Client delays
Waiting on client tasks and approvals, and eating the cost.
Fix: Late client tasks are flagged right away. Long stalls trigger the pause clause in your SOW, so you stop eating the cost.
Rework
Unclear requirements mean work gets done twice.
Fix: Rework is logged with its hours, so you see what it costs and which projects keep causing it.
Endless hypercare
Support after go-live with no end date.
Fix: Hypercare ends with a sign-off. New asks become a new, quoted project.
Running long
Tasks slip past the plan and nobody flags it.
Fix: Slips past the plan are logged on their own, and the Friday status turns amber or red by rule.
Late go-live
The date slides, and the cost slides with it.
Fix: Gates cannot be skipped. Go-live has a readiness checklist, and every slip shows on the Friday report.
Starting from zero
No PMO yet? We build it from scratch.
The framework, the documents, the contracts and the training. All in your brand, and yours to keep.
Talk to us about your PMOYour framework
Stages, gates, roles, and who approves what.
Your templates
Charter, RACI, project plan, status report, change request, sign-offs and closeout.
Your contracts and handoffs
SOW template, sales-to-delivery handoff and change control process.
Your team, trained
PMs, sales and leadership, trained on live projects.
What we do
Build. Automate. Run.
Build
We create your PMO from scratch: the framework, templates, SOW and handoffs, in your brand.
Automate
The Hub and AI do the busywork: project setup, meeting notes, client emails and the Friday status report.
Run
Your team runs it with confidence. We train them on live projects and stay as long as you need us.
The ProServ Hub
Every project, SOW to closeout. The busywork done for you.
Automation
AI does the typing. Your PMs stay in charge.
Less admin for your team, and nothing slips through between a call, an email and the plan.
AI project setup
Reads the signed SOW and sales notes, fills in the project handoff, and flags gaps, like on-site support promised when the SOW says remote.
AI meeting notes
Drop in a call transcript. It logs the change requests, risks, decisions and client to-dos, with owners and dates.
Email catcher
When a client asks for something extra by email, like a new report, a quick change or one more feature, it’s caught and logged as a possible change request before the work gets done for free.
Friday status report
Drafted for every project each week, with health set by rule. Your PM reviews it and sends it.
Nothing counts until your PM reviews it.
How we work
No packages off a shelf. A plan built for you.
- 1
Free checklist
2 minutes. We score it and show where you leak.
- 2
Leak Assessment
We size your leaks in hours and dollars.
- 3
Your plan
Scope and price based on what we find.
- 4
Build and train
PMO, Hub and fixes, live on your projects.
- 5
Run and improve
We track results and keep tuning.
Who we are
Built from inside a real PMO.
ProServ was built by a Director of Project Management who ran implementations at software companies, in the same seat you're in. Everything we install was proven on live client projects first.
FAQ
Good questions.
Do we need new software?
No. We set the Hub up for you and train your team on it. There's no new project tool to buy or learn on your own.
We already have PMs. Why us?
Good PMs still leak margin without a system. We give your team the stages, gates and Hub so they spend time on clients, not paperwork.
How long does it take?
The Leak Assessment comes first. Your plan and timeline are built from what we find.
What does the checklist cost?
Nothing. Take it in 2 minutes and we send back your top leaks within 2 business days.
Find out where your projects leak.
Start with the free checklist, or book your Leak Assessment.